At HeyIT, we pride ourselves on delivering top-notch IT solutions tailored to the unique needs of our clients. One of our standout partnerships is with MacLean and Bruce, a premier luxury travel and whisky brokerage company. By leveraging Jamf and Office 365, we ensure their Mac devices are secure, efficient, and always ready to support their high-end services in and out the office.
Who are MacLean and Bruce?
MacLean and Bruce specialise in creating bespoke travel experiences and providing exclusive access to rare and fine whiskies. Their clientele expects the highest level of service and confidentiality, making robust IT security and seamless operations a top priority. This is where HeyIT steps in.
The Challenge: Securing a Luxury Business
As Vikki Bruce, Managing Director of MacLean and Bruce, shared, “When we first started using HeyIT, we had quite a complicated system which had just grown organically as the company grew. It wasn’t very centralised.” The need for reliable, secure, and efficient IT solutions was paramount. Any security breach or IT downtime could significantly impact their reputation and operations.
Our Solution: Jamf and Office 365
To meet MacLean and Bruce’s stringent IT requirements, we implemented Jamf and Office 365. Here’s how these tools help:
Jamf: Comprehensive Device Management
Jamf is a leading device management solution specifically designed for Apple products. With Jamf, we can:
Secure Mac Devices: Ensure all Mac devices used by MacLean and Bruce are protected with the latest security updates and configurations.
Manage Remotely: Provide remote management capabilities, allowing us to handle IT issues swiftly without interrupting their operations.
Enforce Policies: Implement and enforce security policies that align with industry standards, protecting sensitive client data.
Office 365: Enhancing Productivity and Collaboration
Office 365 offers a suite of tools that boost productivity and collaboration. Vikki noted, “We started to use HeyIT to get our emails all sorted, using Microsoft and SharePoint, getting all that in line. We were using Dropbox before.” For MacLean and Bruce, we use it to:
Secure Communications: Protect emails and communications with advanced security features.
Collaborate Efficiently: Enable seamless collaboration through tools like Teams, SharePoint, and OneDrive, ensuring the team can work together effectively from anywhere in the world.
Stay Updated: Provide access to the latest versions of Office applications, ensuring the team always has the best tools at their disposal.
The Results: A Secure and Efficient Operation
Since partnering with HeyIT, MacLean and Bruce have enjoyed a secure, efficient, and reliable IT environment. “Our overall experience with HeyIT has been fantastic. The team are incredibly responsive. Never say no to anything. It’s always like, we’ll find out what the answer is and we’ll fix it. It’s exactly what we need. We don’t need to worry. We know that they’ve got it, they’ve got our backs,” said Vikki.
Why Choose HeyIT?
At HeyIT, we understand that luxury businesses like MacLean and Bruce require IT solutions that are as bespoke as their services. Our commitment to excellence, proactive support, and deep understanding of Apple products make us the ideal IT partner for any high-end company.
Are you ready to enhance your IT security and efficiency? Contact us today to learn how we can help your business thrive.